Human Resources Manager: Denali Operations

Northern Hospitality Group (NHG) seeks a results-oriented Human Resources Manager to oversee our critical seasonal operations and contribute to our corporate mission. This leadership role is essential to maintaining our commitment to our Core Values—Be Legendary, Be Honorable, and Be One Team—and supports our goal of transforming the community through innovation and legendary hospitality.

Our Vision & Mission: Share Alaska with the World

Our vision is simple: Share Alaska with the world. Our mission is to: Transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska!

We own and operate a diverse and celebrated portfolio of businesses across Anchorage and the breathtaking Denali National Park area, including:

• Anchorage (Year-Round): Four Locations: 49th State Brewing Company (Downtown), 49th State Brewing Company (Ted Stevens International Airport), 49^th State Brewing @ “The Rail” (Downtown), & Alaska Pacific Beverage Company (Downtown)
• Denali/Healy (Seasonal): Four Locations: 49th State Brewing Company (Healy), Prospectors Pizzeria (Denali), Tako Cantina (Denali), & Crows Nest Log Cabins (Denali).

We're growing fast, and we need a dynamic leader to champion our team and culture.

The Role: HR Manager, Denali & Anchorage

This role is for an HR leader who thrives in a fast-paced, high-energy environment. You'll be the linchpin for our Denali team, stationed in Healey, Alaska, during the peak tourist season and returning to Anchorage for off-season strategy and corporate support. You will work under the HR Department, which has employees in both the main corporate office in Anchorage and the Denali HR office.

Seasonal Work in Denali

• Summer Season (3rd week of April - 3rd week of September): The Manager will be stationed in Healey, Alaska, to lead HR operations for the seasonal business unit, overseeing all staffing, employee relations, and administrative functions during the peak operating season.
• Off-Season (Rest of the Year): The Manager will be relocated to our main corporate office in Anchorage to support corporate HR functions, including strategic planning, policy development, and large-scale seasonal recruitment for the following year.

Reporting and Team Leadership

The HR Manager reports directly to the corporate HR department in Anchorage. The role involves managing a dedicated Denali HR team with two direct reports: the HR Assistant and the Housing & Transportation Manager. The Manager will receive comprehensive, year-round support from the Anchorage corporate HR office.

Key Responsibilities and Activities

The HR Manager will manage, coordinate, and administer the day-to-day responsibilities and support activities of the Human Resources Department for the Denali unit and contribute to the overall corporate function.

Core HR Management

• Cultural Leadership and Compliance: Serve as a link between management and employees, advising leaders on organizational policy matters, including Equal Employment Opportunity (EEO) and sexual harassment, and ensuring consistency with NHG's mission and values.
• Talent Acquisition and Onboarding: Identify staff vacancies, lead the recruitment, interview, and selection process, and manage difficult staffing issues. Plan and execute new employee orientation to foster alignment with organizational objectives.
• Administrative Oversight: Manage employee records, ensure accurate and timely payroll processing, and administer employee benefits.
• Employee Relations and Conflict Resolution: Administer disciplinary procedures, mediate disputes, and manage termination processes. Conduct exit interviews to gather critical data on employee retention and satisfaction.
• Policy and System Development: Evaluate and maintain administration standards, develop personnel policies, systems, and procedures.
• Compensation and Benefits Administration: Administer our compensation, benefits and performance management systems, safety & recreation programs.

Employee Engagement and Development Strategy

A primary focus of this role is increasing employee engagement and retention. The Manager will be responsible for developing and executing targeted initiatives:

• Strategic Employee Engagement: Design and implement routine and regular employee engagement programs, including coordinating Alaskan excursions (hiking, rafting, sight-seeing), managing performance award systems, organizing employee gatherings, and leading cultural celebrations.

Compensation and Benefits Package

We offer a competitive compensation structure commensurate with the level of responsibility and the seasonal nature of the role:

Total Rewards Details

• Annual Salary
  • $65K - $75K (DOE)
• Bonus
  • $3000 Discretionary Completion Bonus upon finishing the summer season in Denali
• Benefits
  • Medical, Dental, Vision
• 401K Match
  • 100% match up to 3%, 50% match up to 5%
• Paid Leave
  • PTO - 10 Days per year
  • Sick - 7 Days per year
  • Holidays - Federal Holidays observed (Denali summer season excluded)
• Manager Meals
  • This role qualifies for discounted manager meals
• Housing
  • Complimentary private manager cabin (utilities included). Short walk from the HR office! (Denali)
  • Eligible for a private room in Employee Housing at an affordable rate. (Anchorage)

Immediate Start and Winter Preparation Strategy

We are actively seeking to fill this HR Manager role immediately. The winter period is strategically utilized for your preparation. We require candidates to complete a comprehensive onboarding, orientation, and training program at our Anchorage headquarters during the off-season. This extensive preparation ensures you are fully integrated into the corporate culture and prepared to lead the Denali operations team with complete confidence and preparedness upon the start of the summer season.

Qualifications

• Required Leadership Experience: Demonstrated experience managing personnel in a positive, motivational, and engaging manner is mandatory.
• Education & Certification: A related Bachelor’s degree or a professional HR certification (HRCI/SHRM) is required for this role.
• Experience Substitution: Extensive, proven experience in the Human Resources field is highly preferred and may be considered as a substitute for the degree or certification requirement.
• Industry Preference: Prior experience working in a seasonal operation and within the Hospitality sector is highly preferred.

AAP/EEO Statement: Northern Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We make hiring decisions based solely on qualifications, merit, and business needs.